Chrysler Under Investigation for Ram Recalls
Chrysler is under investigation for how it handled a pair of recalls that affected Ram pickup trucks last year.
“We have concerns with the administration and execution of these safety recalls and accordingly have opened an investigation to collect further information from Chrysler about the details of administration and execution of these campaigns and the logic that supports the strategies used,” NHTSA said in a letter to the automaker.
The National Highway Traffic Safety Administration (NHTSA) has opened an investigation of Chrysler Group’s handling of recalls for potential steering issues that affected over 1 million Ram pickups worldwide. U.S. safety regulators are looking into the slow execution of those two recalls along with “poor communications” by Chrysler with the safety agency according to documents posted online.
SEE ALSO: Chrysler Recalls 1.2 Million Ram Pickups for Tie-Rod Issues
The recalls were due to an issue with the steering tie rods, which may have been misaligned during assembly or service and could fracture. Consumers have complained that the American automaker has informed affected owners that it could take several months for the replacement parts to be available.
Jason Siu began his career in automotive journalism in 2003 with Modified Magazine, a property previously held by VerticalScope. As the West Coast Editor, he played a pivotal role while also extending his expertise to Modified Luxury & Exotics and Modified Mustangs. Beyond his editorial work, Jason authored two notable Cartech books. His tenure at AutoGuide.com saw him immersed in the daily news cycle, yet his passion for hands-on evaluation led him to focus on testing and product reviews, offering well-rounded recommendations to AutoGuide readers. Currently, as the Content Director for VerticalScope, Jason spearheads the content strategy for an array of online publications, a role that has him at the helm of ensuring quality and consistency across the board.
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